Privacy Policy

1. Information We Collect

We collect information to operate, improve, and secure our Service. The information we collect falls into the following categories:

1.1 Information You Provide Directly

This includes:

• Chat messages, responses, and conversational content
• Any text inputs used during the IQ assessment
• User-submitted profile data (e.g., gender selection, language preference)
• Optional account information (email, username, etc.) if you create an account
• Communication sent to our support team

Because Averiqx is a conversational service, your chat content is the primary form of User Data used to generate cognitive insights.

1.2 Automatically Collected Information

When you access the Service, we may collect:

Device information:

• IP address
• Browser type and version
• Device identifiers
• Operating system information

Usage data:

• Pages visited
• Session duration
• Assessment progress and completion status
• Interaction patterns
• Clickstream and event logs

Cookies and tracking technologies:

We use cookies and similar tools to maintain sessions, improve performance, and personalize the experience.

1.3 Payment Information

If you purchase a subscription or digital product:

• Payments are processed through third-party processors (Stripe, PayPal, or App Store equivalents).
• We never store full credit card details.
• We may store limited billing metadata such as transaction ID, plan type, and billing history.

1.4 AI System Logs and Inference Data

To maintain service quality, we may store:

• Model inputs (anonymized when possible)
• Model-generated outputs
• Error logs
• Performance metrics

These logs are used to improve accuracy and stability of the AI system.

2. How We Use Your Information

We use collected information for purposes including, but not limited to:

2.1 Providing the Service

• Generating conversational IQ estimates
• Producing cognitive insight reports
• Maintaining assessment continuity across turns
• Authenticating accounts
• Saving and retrieving session history

2.2 Improving the AI Models

We may use anonymized or aggregated data to:

• Train or fine-tune AI models
• Enhance reasoning accuracy
• Monitor system performance
• Reduce biases or harmful outputs

We do not sell your personal data for advertising purposes.

2.3 Communication

We may contact you for:

• Service updates
• Account notifications
• Billing confirmations
• Customer support responses
• Important changes to this Privacy Policy

2.4 Safety, Security, and Legal Compliance

We may use information to:

• Prevent fraudulent or abusive activity
• Enforce Terms & Conditions
• Comply with legal obligations
• Protect the safety and integrity of the platform

3. How We Share Information

We do not sell personal data.

We may share information only under the following circumstances:

3.1 Service Providers

Trusted third-party providers may help with:

• Hosting (e.g., Cloudflare, Supabase)
• Database management
• Payment processing
• Analytics and performance monitoring
• AI model infrastructure

These parties are contractually obligated to protect your data.

3.2 Legal Requirements

We may disclose information if required by:

• Law
• Subpoena or court order
• Government request
• To protect rights, property, or safety of users or the Company

3.3 Business Transfers

If Averiqx is acquired, merged, or reorganized, relevant data may transfer to the successor under privacy obligations equivalent to this Policy.

4. Data Retention

We retain your information only for as long as needed to:

• Provide services
• Fulfill legal requirements
• Resolve disputes
• Improve system performance

Chat transcripts may be anonymized and stored for research or model-improvement purposes.

You may request deletion of identifiable user data as described in Section 9.

5. Cookies and Tracking Technologies

We use cookies to:

• Maintain login sessions
• Store user preferences
• Analyze site traffic
• Prevent fraud
• Improve user experience

You may disable cookies through your browser settings, but some features may not function correctly.

6. Children's Privacy

Averiqx is intended for users 18 years or older. We do not knowingly collect personal information from minors.

If we discover that data from a minor has been collected, we will promptly delete it.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information, including:

• Encryption in transit (HTTPS)
• Access controls
• Secure data-storage practices
• Server-side rate limiting
• Regular security reviews

However, no online service is 100% secure. Users acknowledge that data transmission may carry inherent risks.

8. International Data Transfers

Your information may be processed in locations outside your home country. By using Averiqx, you consent to such transfers subject to appropriate safeguards.

9. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

• Access your data
• Request correction or deletion
• Request portability
• Opt out of certain processing
• Withdraw consent

To exercise these rights, contact us at:

privacy@averiqx.com

We may require identity verification before processing requests.

10. AI Disclosure

Averiqx uses AI and machine-learning technologies to generate outputs. Users acknowledge:

• AI outputs may be probabilistic, incomplete, or inaccurate
• Cognitive estimates do not constitute psychological or medical assessments
• Conversations may be reviewed by automated systems for safety and quality

AI limitations are further described in our Terms & Conditions.

11. Third-Party Links

Averiqx may contain links to third-party sites. We are not responsible for their content or privacy practices.

12. Changes to This Privacy Policy

We may update this Policy periodically. When updates occur, we will revise the "Last Updated" date. Continued use of the Service signifies acceptance of updated terms.

13. Contact Information

If you have questions about this Privacy Policy or your data rights, contact: